Account Manager Job at Careerscape, Chicago, IL

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  • Careerscape
  • Chicago, IL

Job Description

We are supporting our client on a search for an Account Manager who will own a book of business and grow it. This is a high-trust seat for a relationship-driven seller who is great in front of customers and rigorous behind the scenes.

You will work hybrid out of a beautiful Chicago office with the rest of the GTM team. We are open to early-career AMs, senior CSMs ready to step into commercial work, and strong AEs who want a quota with retention in the mix.

Responsibilities

  • Own a book of business and serve as the primary contact for accounts
  • Run renewals, upsells, and expansion conversations end to end
  • Build quarterly account plans and review them with leadership
  • Coordinate with CS, support, and product to resolve customer needs
  • Hit revenue retention and growth targets
  • Document feedback and surface trends back to the business
  • Identify advocates and reference customers

Requirements

  • 2 plus years of account management, sales, or customer success experience
  • Strong relationship-building and follow-through
  • Comfort with CRM, contracts, and renewal motions
  • Clear written and verbal communication
  • Hybrid presence in the Chicago office at least two days per week
  • Bachelors degree preferred but not required

Benefits

  • Hybrid work environment with a great downtown Chicago office
  • Competitive base salary plus uncapped commission
  • Medical, dental, and vision insurance
  • 401(k) with employer match
  • Generous paid time off, paid holidays, paid parental leave
  • Annual learning and development stipend
  • Commuter benefits and catered lunches

Job Type: Full-Time | Work Type: Hybrid | Industry: Sales | Experience: Associate

Job Tags

Base plus commission, Full time, Work at office, 2 days per week

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