Bilingual (Spanish and English) Pharmacy Medication Liaison - Katy, TX Job at UnitedHealth Group, Orchard, TX

UUVML0M1Ym80T0xSTERJTTdBWnFOWE9ZT1E9PQ==
  • UnitedHealth Group
  • Orchard, TX

Job Description

Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care. 

Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start  Caring. Connecting. Growing together.   

The Pharmacy Technician -  Clinic Pharmacy Liaison (Medication Access Coordinator)is an on-site, clinic-embedded role that supports coordination between Genoa pharmacy teams, partner clinic care teams, and patients to promote timely access to medications and an excellent patient experience. This position builds strong clinic relationships, connects patients to Genoa pharmacy services, supports prescription routing and prior authorization workflows, and completes proactive outreach to reduce delays in therapy and improve adherence. Working under the guidance of pharmacy leadership, the liaison helps ensure consistent workflows between clinic and pharmacy teams, identifies routine barriers to medication access, and supports process improvements within established procedures and regulatory requirements. 

Hours : Monday-Friday 8:00am to 5:00pm CST with lunch from 12:00pm to 1:00pm CST (this could vary based on the clinic you will be at for the day)

Location: Your home base will be 323 S Mason Rd., Katy, TX 77450, but you will be asked to cover other sites in the area to help out when needed (Houston, TX).

Primary Responsibilities: 

  • Serve as an on-site pharmacy resource within the partner clinic to support coordination 
  • Build relationships with clinic staff, providers, and pharmacy teams 
  • Support prescription routing and prior authorizations 
  • Monitor prescription status and resolve delays 
  • Recruit and enroll patients into Genoa services 
  • Conduct adherence outreach and manage refills 
  • Coordinate medication delivery as needed and where permitted by state regulations 
  • Maintain accurate documentation and insurance information 
  • Ensure compliance with HIPAA and regulations 
  • Identify workflow gaps and support process improvements 

Success Measures:

  • Increased patient enrollment and engagement 
  • Improved prescription turnaround time 
  • Enhanced adherence and refill completion 
  • Strong clinic and provider satisfaction 
  • Accurate documentation and compliance 

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

  • High School Diploma/GED 
  • Active and unrestricted Pharmacy Technician License in state of Texas (not trainee)
  • 3+ years of pharmacy, healthcare, or related experience 
  • Bilingual (Spanish/English)
  • Ability to manage multiple tasks and follow processes 
  • Access to reliable transportation and valid US driver's license if travel is required 

Preferred Qualifications:

  • National Pharmacy Technician Certification (CPhT) 
  • Experience with prior authorizations and insurance processes 
  • Behavioral health or community care experience 
  • Familiarity with EHR or pharmacy systems 
  • Microsoft Office experience 
  • Patient engagement or enrollment experience 

Soft Skills: 

  • Strong communication and organizational skills 

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

 

 

#RPO #RED

Job Tags

Hourly pay, Minimum wage, Full time, Temporary work, Traineeship, Work experience placement, Work at office, Local area, Work from home, Monday to Friday

Similar Jobs

Domino's Franchise

Delivery Driver - 750 E Wisconsin Ave Job at Domino's Franchise

 ...Job Description Do you like money in your pocket? Domion's Pizza drivers are paid cash nightly, which includes; tips and mileage reimbursement. All together you can earn $10-$15 an hour! Our driver position is an excellent start to learn about the delivery business... 

The Atrium at Gainesville

Business Office Manager Job at The Atrium at Gainesville

 ...Assistance Program Our community is looking for a Business Office Manager to join our team. Responsibilities: Prepares...  ...-ins, move-outs, transfers and ancillary charges. Oversees cash controls including the depositing and posting of cash receipts... 

International Medical Group

Assistance Continuity Curator Job at International Medical Group

 ...experience for travelers. We are now accepting applications tofill our next training class. Job Summary: The Assistance Continuity Curatoris responsible for the development, maintenance, and continuous improvement of Assistance Standard Operating Procedures... 

Confidential

Grievance Appeals Coordinator I Job at Confidential

 ...response letters for member and provider complaints, grievances and appeals Maintain files on individual appeals and grievances May coordinate the Grievance and Appeals Committee Support the pay-for-performance programs, including data entry, tracking, organizing, and... 

Careerscape

Records Clerk Job at Careerscape

 ...for a detail-oriented Records Clerk to join their team in a fully remote capacity. This is a great entry-level opportunity for someone...  ...verify records within electronic filing and database systems Review documents for completeness, accuracy, and proper formatting Organize...